Privacy Policy

This Privacy Policy explains how MentorEDGE collects, uses and protects information when you use our website, products and services. By accessing or using MentorEDGE, you agree to the practices described here.

1. Information We Collect

We collect information that you provide directly and information that is generated while you use MentorEDGE.

Account information such as name, email and role
Profile details like academic background and interests
Content you create, upload or interact with on the platform
Usage data including pages visited, features used and actions taken
Technical data such as browser type, device information and IP address

2. How We Use Your Information

We use your information to provide, improve and protect MentorEDGE and your experience on the platform.

To create and manage your account
To personalise your experience and recommendations
To power AI features, analytics and research tools
To enable collaboration between researchers, mentors and institutions
To communicate with you about updates, support and security

3. Sharing Of Information

We do not sell your personal information. We may share information in the following limited situations:

With service providers that help us operate MentorEDGE
With mentors, researchers and collaborators you choose to work with
When required by law, regulation or legal process
To protect the rights, property or safety of users and MentorEDGE

4. Data Security And Retention

We use reasonable technical and organisational measures to protect your information. However, no online service can be completely secure. We retain information for as long as it is needed to provide the service and comply with legal obligations.

5. Your Rights And Choices

Depending on your jurisdiction, you may have rights to access, correct or delete certain personal information, or object to or restrict some processing. You can also update many details directly in your account settings.

6. Children's Privacy

MentorEDGE is intended for adults and higher-education learners. We do not knowingly collect personal information from children under applicable age thresholds. If you believe a child has provided us information, contact us so we can remove it.

7. Changes To This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and, where appropriate, notify you through the platform or by email.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out using the contact options provided on MentorEDGE.